Terms and Conditions
Product Description
We will make every effort to ensure that the content and product descriptions on this website are accurate and complete, but we do not guarantee that they are complete, up-to-date, and error-free. If you have any questions about the products and descriptions provided by our store, please contact us.
Price
The prices displayed on this website are in Hong Kong dollars, and when your order is accepted, you agree to pay the price displayed on this website.
Payment
We accept credit cards, bank transfers, FPS, Payme, Alipay, and WeChat Pay for payment.
- Credit Card Payment
If you pay by credit card, you agree to use the services provided by PayPal or Stripe and accept all their terms and conditions. American Express is not accepted.
- Bank Transfer, FPS, Payme, Alipay, and WeChat Pay
If you choose bank transfer, we need to receive proof of payment for auditing purposes, otherwise there is a chance that we will not ship the product.
Customers need to make a payment and notify our store within 24 hours after placing an order, otherwise the order will be cancelled.
The products in the order may be cancelled before our store confirms receipt of payment.
Customers need to make payments in person at our office and must verify the amount and products on the spot.
Order Acceptance
When you enter personal information, payment information, and submit an order, we will send you an email to confirm receipt of the order.
Our store reserves the right to decide not to accept orders for any reason. Reasons include but are not limited to:
The products you ordered are out of stock, or have been withdrawn due to failure to meet our quality standards or because one or all of the ordered products are subject to delivery restrictions.
We found errors in the price or product description.
We failed to obtain payment authorization.
If there are any problems with your order, our store will contact you as soon as possible.
Delivery and Pick-up
Additional shipping costs are paid by the recipient by default.
After the order or payment is confirmed, our store will do its best to ship the product within 3 working days, and the delivery time depends on the third party (Hong Kong Post Office, SF Express).
> If you choose local ordinary mail, our store does not provide mail tracking service, and the risk of loss needs to be borne by the customer.
> If you choose SF Express, the customer needs to pay attention to the SF number in the email from our store after the product is shipped.
Our store ensures that the product is checked and packed properly before shipping, and we will not bear the risk of damage during transportation.
Return
Our store aims to provide you with the best online shopping experience, so we have a return policy.
- Products that can be returned or exchanged
Products received do not match the ordered products.
- Products that cannot be returned or exchanged
Damaged products that have been modified or used by the customer.
Our Store Rights
We reserve the right to modify these terms and conditions. When you browse this website or complete a transaction, it means that you have read these terms and conditions carefully, agree, and comply with the details and restrictions.
We will revise relevant terms and conditions without prior or subsequent notice.
